Privacy Policy

Last updated: September 19, 2026

HoldMyHand ("the app", "we") is a two-part tool: a Chrome extension that runs on your computer, and a phone app that shows you what to do next. This page explains what information each part collects, why, and what happens to it.

What the Chrome extension collects

The extension only ever runs while you have deliberately started a guidance session (clicked "Start guiding me"), and only on the one browser tab you started it on. While a session is active, it collects:

• The current page's URL and title.
• A list of the visible buttons, links, and form fields on that page — their role (e.g. "button") and their visible label (e.g. "Create repository") only, never the text you've typed into any field.
• A screenshot of that one browser tab, at the moments needed to figure out the next step.

Password fields and payment-related fields (credit card number, CVC, etc.) are excluded entirely before anything is collected — they never leave your browser. That said, a full tab screenshot is a real, unfiltered picture of whatever is visibly on that page at that moment — please be mindful of what's on screen (e.g. other visible account details) while a guidance session is running, the same way you would before sharing your screen with another person.

What the phone app collects

Your mobile number, used only to sign you in and to associate your guidance sessions with your own account — nothing else is required to use the app. If you speak your task instead of typing it, that recording is transcribed to text and then discarded; the recording itself is not stored.

Why we collect it, and who it's shared with

This information is sent to our own server and used to figure out what you should click or type next — that's the entire purpose of the app. To do that analysis, the page information and screenshot are sent to OpenAI, the AI provider we use, purely to answer "what's the next step for this task, given this screen?" — never used to train their models on our behalf, and never sold, shared, or used for advertising by us.

How long we keep it

Session data (the task, each step's instruction, and its screenshot) is currently kept for as long as your account exists — there is no automatic deletion yet. You can ask us to delete your data at any time using the contact details below.

What we don't do

• We never click, type, or take any action on your computer ourselves — every action is yours.
• We don't run in the background — the extension is inactive except during a session you started.
• We don't sell your data or use it for advertising.
• We don't track you across other websites once you've stopped a session.

Contact

Questions about this policy, or a request to delete your data: mngoyalbti@gmail.com.

Provided by ODI Solutions.